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Stay Safe from New AI Scams This Black Friday: Essential Insights for Businesses

Update Beware the AI-Driven Dark Side of Black Friday Shopping As Black Friday approaches, marked by a frenzy of sales and discounts, consumers are also facing a new danger—AI-driven scams that aim to exploit their enthusiasm for bargains. The holiday shopping season has long been a period of ripe opportunity for cybercriminals, but the introduction of generative AI has escalated their tactics into a sophisticated realm of deception, making it critical for small and medium-sized business (SMB) owners and consumers alike to stay informed and vigilant. How AI Scams Work: A New Breed of Deception Recent reports indicate a concerning rise in fake online shops, deepfake videos, and social media phishing attacks, all designed to swindle unwary shoppers. AI technology allows fraudsters to create entire e-commerce sites that mimic trusted brands, complete with authentic-looking logos and product descriptions. The urgency of Black Friday shopping, often coupled with promotional countdown timers and flash sales, drives customers to act quickly, often without taking the necessary precautions to verify site authenticity. For example, scams can feature phony advertisements that use stolen identities or deepfake videos of celebrities promoting fake deals. In July 2025, a major retailer suffered a data breach involving a deepfake that seemingly stemmed from their CEO, ultimately tricking thousands into downloading malware instead of legitimate discounts. Recognizing the Red Flags To navigate this risky landscape, business owners and shoppers should embrace a few best practices: Double-check URLs: Ensure you manually type website addresses instead of clicking links in emails or social media posts, as these may lead to counterfeit stores. Watch for deepfakes: Be cautious of videos or testimonials that appear overly polished or unnatural. These could be cleverly crafted AI fakes. Use secure payment methods: Opt for payment options with protection features, minimizing potential losses. Steer clear of social media hype: Most promotions should be verified through official retailer channels rather than relying solely on influencer endorsements or trending posts. No urgency buy-in: Don’t succumb to pressure tactics like “limited stock” offers; take your time to evaluate the deal. Why Staying Informed Can Save You Money Given that around 23% of individuals report experiencing identity theft within the past year, knowing the signs of fraudulent activity could mean the difference between a successful shopping experience and costly pitfalls. By arming yourself with knowledge and employing recommended protective measures, SMB owners and consumers can safeguard their financial health while enjoying the sales season. Taking the time to investigate a deal and understanding the deeper implications of AI technologies empowers shoppers to feel more secure in their online transactions. Act Now to Equip Yourself As we step into the bustling shopping season, don’t wait for potential threats to manifest. Educate your team about the risks of AI scams and develop internal communication about how to spot fake offers. Implementing training on cybersecurity can protect both business and personal assets during this high-stakes shopping period.